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Before contacting us regarding the shipment of your order, please verify that your shipping address includes any applicable suite, apartment, unit, or floor number. We also recommend checking your spam or junk email folder, as tracking updates and responses may occasionally be filtered there.

To help us assist you more quickly, please include your order number, full name and any relevant details in your email.


Thank you for choosing KA'OIR FITNESS.

For all customer service inquiries, please contact us directly at CustomerService@Kaoir.com.

Our Customer Service team responds to inquiries in the order they are received. We appreciate your patience and will get back to you as soon as possible.

For information regarding returns, exchanges, and refunds, please review our FAQ and Return Policy section.