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Privacy Policy

PRIVACY POLICY

INTRODUCTION

Ka'Oir Fitness ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.kaoirfitness.com (the "Website"), use our mobile applications, purchase products, subscribe to communications, participate in promotions, or otherwise interact with our services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Mailing address

  • Billing address

  • Telephone number

  • Date of birth

  • Payment information

  • Order history

  • Customer service communications

  • Reviews and testimonials

  • Marketing preferences

Information Collected Automatically

When you access our Services, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Location information derived from IP address

  • Website usage data

  • Referral URLs

  • Pages viewed

  • Time spent on pages

  • Purchase activity

  • Advertising interactions

Cookies and Tracking Technologies

We use:

  • Cookies

  • Pixels

  • Tags

  • Web beacons

  • SDKs

  • Similar tracking technologies

to improve website functionality, analyze usage, personalize content, measure advertising performance, and provide a better customer experience.

You may control cookies through your browser settings. Disabling cookies may impact certain website functionality.

HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Verify transactions

  • Prevent fraud and unauthorized activity

  • Communicate regarding purchases

  • Send promotional communications

  • Improve our products and services

  • Personalize user experiences

  • Analyze website performance

  • Develop new products and services

  • Comply with legal obligations

  • Protect our legal rights

EMAIL AND SMS MARKETING

With your consent, we may send marketing emails and text messages regarding:

  • New product launches

  • Promotions

  • Special offers

  • Company updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.

You may opt out of SMS messages by replying STOP to any message.

Message and data rates may apply.

Consent to receive marketing communications is not a condition of purchase.

DISCLOSURE OF INFORMATION

We do not sell your personal information for monetary consideration.

We may disclose personal information to:

  • Payment processors

  • Shipping providers

  • Customer service providers

  • Marketing service providers

  • Analytics providers

  • Technology vendors

  • Professional advisors

  • Government agencies when legally required

We may also disclose information:

  • To comply with legal obligations;

  • To protect our rights, customers, or business;

  • To investigate fraud or security incidents;

  • In connection with a merger, acquisition, sale, or restructuring of our business.

ADVERTISING AND ANALYTICS

We may use third-party analytics and advertising tools, including:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram) Pixel

  • TikTok Pixel

  • Klaviyo

  • Shopify Analytics

These providers may collect information about your interactions with our Services and may use cookies and similar technologies to deliver personalized advertising.

For more information regarding Google's practices, visit:
https://policies.google.com/privacy

You can opt out of certain targeted advertising activities through applicable industry opt-out programs.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have the right to:

  • Access personal information we maintain about you

  • Correct inaccurate information

  • Delete personal information

  • Obtain a copy of your information

  • Opt out of targeted advertising

  • Opt out of certain profiling activities

  • Limit certain uses of sensitive personal information

  • Appeal certain privacy-related decisions

To exercise applicable privacy rights, contact:

customerservice@kaoir.com

We may verify your identity before responding to requests.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may request:

  • Categories of personal information collected

  • Sources of personal information

  • Business purposes for collection

  • Categories of third parties receiving information

  • Deletion of personal information

  • Correction of inaccurate information

California residents have the right to opt out of the "sharing" of personal information for cross-context behavioral advertising where applicable.

DATA RETENTION

We retain personal information only as long as reasonably necessary to:

  • Provide Services;

  • Complete transactions;

  • Comply with legal obligations;

  • Resolve disputes; and

  • Enforce agreements.

Retention periods vary depending on the nature of the information and legal requirements.

DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, and destruction.

However, no system can guarantee absolute security.

CHILDREN'S PRIVACY

Our Services are not directed to children under thirteen (13) years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete such information.

Parents who believe their child has submitted personal information may contact us at customerservice@kaoir.com.

INTERNATIONAL USERS

If you access our Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

By using our Services, you consent to such transfers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When changes are made, we will revise the "Last Updated" date above. Material changes may be communicated through our Website or by email where required by law.

Continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

CONTACT US

If you have questions regarding this Privacy Policy or wish to exercise privacy rights, please contact:

Privacy Compliance Officer
Ka'Oir Fitness

Email: customerservice@kaoir.com

Website: www.kaoirfitness.com